Asking Effective Questions Leads To Sales, Sales Interview Questions, Inside Sales Customer Questions

Closed Questions
Chapter Ten Sample
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Chapter Ten Sample
Closed Question

You have been an excellent example and an inspiration to me. Believe me, no one can touch you. You are on top. Thank you for your support. Warren Brown, Individual

Definition
There are two definitions that are used to describe closed questions. A common definition is:

A closed question can be answered with either a single word or a short phrase.

Thus 'How old are you?' and 'Where do you live?' are closed questions. A more limiting definition is:

A closed question can be answered with either 'yes' or 'no'.

Thus 'Are you happy?' and 'Is that a knife I see before me?' are closed questions, whilst 'How are you?' and even 'How old are you?' are not, by this definition, closed. This limited definition is also sometimes called a 'yes or no' question, for obvious reasons.

Closed questions have the following characteristics:

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